During the first year, any components of this appliance found to be defective due to materials or workmanship will be replaced, at the manufacturer's discretion, at no charge to the original purchaser. The purchaser will be responsible for any removal or transportation costs.
We recommend that you keep the packaging your product arrived in so that you have the required packaging available in the event of a return.
The warranty will not apply if damage is caused by any of the following:
When making a warranty claim, please have the original bill of purchase with purchase date available. The purchaser will be responsible for any removal or transportation costs. Replacement parts and/or units will be new, re-manufactured or refurbished and is subject to the manufacturer's discretion.
For technical support and warranty service, please contact us.
At Tornado Fans, we strive to ensure your shopping experience is enjoyable and seamless. It’s important to us that you are happy with your purchase. If for some reason, a product doesn’t fit your needs, we’re here to help you out.
Most unused items can be returned within 30 days of delivery. Return shipping costs are deducted from the refund.
Items that are not eligible for return include:
Once an order has been submitted, we cannot guarantee any cancellations. All orders are processed, packed, and shipped as quickly as possible for you. If you miss the cancellation period for your order, please let us know as soon as possible, and we can help you do a return.
Most items are eligible for cancellation; however, some items are fabricated specially for you and cannot be canceled once the materials are ordered, and fabrication begins. All sales are final for the following: